Privacy Policy
Last Updated / Effective: 18-Feb-2023
Introduction

Token Studio’s mission is to build world class games and services, which will provide fun and entertainment experiences to people around the world.
In pursuit of our mission, we may collect, use,store, disclose and otherwise process (“process”) certain information from our players. Being transparent about the processing of players’ information and respecting their privacy is incredibly important to Token Studios.

This page is used to inform user regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. Please read it because it will tell you how we process, your personal information when providing these Services to you.

The terms used in this Privacy Policy have the same meanings as in our Terms of service, which are accessible at this site unless otherwise defined in this Privacy Policy.

Information Collected

1. Shared Directly

This is the information you provide to us directly, like while registering an account you provide details to register. This information will be stored and will be used for providing the service. depending upon the service we may collect some or all of the following:

  • your game username or alias

2. Payment Information

when you purchase items in-game you play on connected to a third party applications or platforms (like Facebook, Apple, Google, Snapchat, TikTok or Amazon), the third party will process the purchase you make. For this you will need to provide billing and financial information, to process the charges. When you use third party applications or platforms, you are subjected to that third-party application or platform’s terms of service and privacy policy. The third party billing processor will not provide any financial information with Token Studios. It will only provide some non-financial info to token studios like:

  • Order id of the purchase
  • Purchased items

This information will be used to provide the services as committed to you as part of purchase. Please read the Terms of Service for more details about it.

3. Error Information

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Processing Information and Why?

The main reason we process your personal information is to provide you with Services and to improve your gaming experience, but there are other reasons as well. We process your information for the purposes below:

  • Improve, optimize and personalize our Services and our players’ experiences
  • For security purposes and to prevent fraud or potentially illegal activities, and to enforce ourTerms of Service
  • Customer service and managing player communications, including technical support
  • Protect the safety and well-being of our players
  • Marketing, research, analytics and delivering contextual and behavioral advertising

Information Sharing

We may share your personal information from our Services with others in the ways described below.:

1. Third-Party Advertising

We may share some of your information with advertisers to help make the advertisements you see more relevant to your interests when you use our Services. We do not directly share personal information that identifies you with third-party advertisers for their advertising purposes unless you give us your consent, where legally required. We may share some of the information listed below:

  • contextual data about your game play (like your level and session length)
  • performance data (like the number of clicks on an advertisement)

This information collected will mostly used to check advertisement campaign effectiveness.

2. Third-Party Service Providers

We will share your information with:

  • third-parties who perform services on our behalf, like payment processing, analytics, analysis, hosting services, customer service, marketing and advertising, including, for example, Firebase Web Services
  • our third-party business partners who assist us in delivering and optimizing our Services, such as our platform partners (including, for example, Apple, Google and Facebook)

Information Security

We implement reasonable and appropriate security measures to help protect the security of your information both online and offline and to ensure that your data is treated securely and in accordance with this Privacy Policy.

While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is 100% secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk.

Children's Privacy

Our Services are not marketed to, or intended for, children. For these purposes, we use the term “children” to refer to someone who is under 13 years old. Children are not permitted to use these Services, and we do not knowingly collect any personal information from children.

In the case we discover personal information about a child that is not subject to an exemption under COPPA or another applicable privacy law, we will take measures to promptly remove that information from our records.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at Token Studios Support.